Terms & Conditions

Please read these Terms & Conditions carefully before engaging Joe Doamo — Websites & Words ("I", "me", "my") for any services. By commissioning work, you ("the client") agree to be bound by these terms.

1. Services

I provide web design, web development, and copywriting services for small businesses. The specific scope of work for each project will be agreed upon in writing before work begins, either via email or a project brief.

I reserve the right to decline any project at my discretion.

2. Quotations and pricing

All quotations are provided in good faith based on information supplied by the client at the time of enquiry. Quotations are valid for 30 days from the date of issue.

If the scope of work changes materially after a quotation has been accepted, I reserve the right to revise the quoted price accordingly. Any changes will be communicated and agreed in writing before additional work proceeds.

Starter packages begin from £650. Final pricing will be confirmed in writing before work begins.

3. Payment terms

The following payment structure applies to all projects:

• 50% deposit is required before work begins. Work will not commence until this payment is received.
• 50% final payment is due upon completion of the project, before the website is made live or final files are delivered.

Payment is accepted via bank transfer. Bank details will be provided on invoice.

Invoices are due within 14 days of the invoice date. Late payments may incur interest in accordance with the Late Payment of Commercial Debts (Interest) Act 1998.

4. Project process

Each project follows a three stage process:

• We talk — a free 30 minute consultation to discuss your business, vision, and requirements.
• I craft — I design, build, and write your website based on the agreed brief.
• We launch — your completed website goes live once final payment has been received.

5. Revisions

All packages include one round of revisions. A revision round covers reasonable amendments to the agreed scope of work — it does not constitute a redesign or significant change in direction.

Additional revision rounds beyond the included allowance will be charged at an agreed hourly rate, communicated in advance.

6. Client responsibilities

The client is responsible for:

• Providing accurate and complete information required to carry out the work
• Supplying any content, images, or materials in a timely manner
• Reviewing and approving work within a reasonable timeframe
• Ensuring they hold the rights to any materials they supply

Delays caused by the client may affect agreed timelines. I accept no liability for delays resulting from incomplete or late provision of required materials.

7. Timeline

Estimated timelines will be provided at the start of each project. Timelines are estimates and not guarantees. Factors outside my control — including delays in client feedback, third party services, or unforeseen technical issues — may affect delivery dates.

8. Ownership and intellectual property

Upon receipt of final payment in full, ownership of the completed website and all written copy transfers to the client.

Until final payment is received, all work remains the intellectual property of Joe Doamo.

Where hosting is provided or managed by Joe Doamo as part of an ongoing arrangement, I retain access to the website for the purposes of maintenance, updates, and hosting management. This access does not affect the client's ownership of the site or its content.

I reserve the right to display completed work in my portfolio and use it for promotional purposes, unless the client requests otherwise in writing.

9. Hosting

Where Joe Doamo manages hosting on behalf of the client, this arrangement will be agreed separately and may be subject to an ongoing monthly or annual fee. Either party may terminate the hosting arrangement with 30 days written notice. Upon termination, all files and assets will be provided to the client for transfer to their own hosting provider.

10. Third party services

Some projects may involve third party services such as Netlify (hosting), Google Fonts (typography), or domain registrars. I am not responsible for the performance, availability, pricing, or terms of any third party services. Any costs associated with third party services are the responsibility of the client.

Links to third party websites from your completed site are provided for convenience. I accept no responsibility for the content, privacy practices, or terms of any third party websites.

11. Legal pages

I can assist clients in generating legal pages (Privacy Policy, Terms & Conditions, Cookie Policy) as part of a project. These are generated in good faith using third party tools and AI assistance and do not constitute formal legal advice. Clients are responsible for reviewing and approving all legal content before it is published. I recommend consulting a qualified solicitor for any complex legal requirements.

12. Cancellation

If the client wishes to cancel a project after work has commenced:

• The deposit paid is non-refundable.
• If work completed at the point of cancellation represents more than 50% of the agreed scope, an additional payment may be due for work completed.

If I need to cancel a project for any reason, I will provide as much notice as possible and refund any payments made for work not yet completed.

13. Limitation of liability

My total liability to the client in connection with any project shall not exceed the total fees paid by the client for that project.

I am not liable for any indirect, consequential, or incidental losses, including but not limited to loss of revenue, loss of business, or loss of data.

I am not responsible for any issues arising from third party services, hosting providers, or domain registrars.

14. Confidentiality

I will treat all information shared by the client in the course of a project as confidential and will not disclose it to third parties without the client's consent, except where required by law.

15. Governing law

These Terms & Conditions are governed by the laws of England and Wales. Any disputes arising from these terms shall be subject to the exclusive jurisdiction of the courts of England and Wales.

16. Changes to these terms

I reserve the right to update these Terms & Conditions at any time. The current version will always be available on this page. Continuing to engage my services after any update constitutes acceptance of the revised terms.

17. Contact

If you have any questions about these Terms & Conditions, please contact me at:

Joe Doamo — Websites & Words
United Kingdom
contactjoedoamo@protonmail.com